How To Appeal For Declined SASSA SRD R370 Grant. While the SASSA R370 Grant provides a lifeline to thousands of South African who are faced with unemployment, the unfortunate truth is that some applications get declined due to a number of reasons. The good new is, you have the right to appeal a declined SASSA R370 grant application to ensure you continue receiving the much-need financial aid.
The mission of SASSA’s Social Relief of Distress (SRD) Grant program in South Africa is to provide short-term financial support each month to South African citizens, Refugees, Asylum Seekers, and Special Permit Holders between the ages of 18 and 60 years who are jobless or whose per month income is less than R624, have insufficient resources, who do not receive any other social grants or UIF Payments and have no financial support through any other source.
If you applied for the SRD R370 grant and your application was rejected, but you believe that you are eligible for the SRD grant and your application was mishandled or rejected unfairly, you have the right to appeal the decision of SASSA to the Ministry of Social Development at the National Department of Social Development.
Appeal Process Overview
The Appeal process is designed to allow the applicants to challenge the SASSA rejection decision of their initial SRD grant application, and it is handled by the Independent Tribunal for Social Assistance Appeals (ITSAA). You need to appeal the decision within 90 days and make sure that all the details you provided are accurate and complete.
ITSAA takes around 60 to 90 days to make the decision based on your appeal. If they agrees with you, they will overturn the decision of SASSA, and you will start receiving the SRD grant payments. You will be notified if your appeal is declined.
Understanding the Reasons for Declined R370 Grant
Before you appeal a declined SASSA R370 grant, it is crucial to understand why your application was declined. Common reasons for decline include:
- Incomplete or Incorrect Information: Missing or incorrect details on your application can lead to a decline.
- Income Above the Threshold: If your income exceeds the set threshold for eligibility, your application will be denied.
- Duplicate Applications: Submitting multiple applications can result in a decline.
- Existing Social Grants: If you are already receiving another form of social grant, your application for the R370 grant may be declined.
Eligibility Criteria for SRD R370 Grant
Before lodging an appeal, first you need to understand the SASSA SRD grant eligibility criteria to analyze whether you are eligible for the R370 grant. It will help you understand why your application was rejected. The criteria are following:
If you are fulfilling all the above eligibility criteria for the SASSA SRD grant and there is no discrimination, but your application was still rejected, then you can apply for appeal.
Important Steps Before Lodging an Appeal:
Before lodging an appeal, you must verify if your information is up to date in SASSA Portal:
It is important to verify your information before appealing, as any errors could lead to your appeal being denied.
How To Lodge An Appeal For SASSA SRD R370 Grant Online
SASSA provides convenient way to appeal by apply through their official website. You or the person applying on your behalf must confirm that they have read and accepted the clauses in the Declaration and Consent Documents before submitting. I am explaining step by step process to file the appeal below:
Access the SASSA SRD Appeal website.
Navigate to the appeals section and provide your 13 digit African ID card number and the mobile number you provided at the time of registration. Then click on the “send pin“.
You will receive a verification SMS containing a PIN on your registered mobile number. Enter the pin on the website screen to log into the appeal section.
When you log in to the appeal section, you will be able to see the records of all the months. You need to select the month for which you want to make an appeal.
Note:Â You must file a separate appeal for each month in which your SRD grant was rejected. The Independent Tribunal will not consider appeals for multiple months in a single application.
After selecting the month, you will be asked to attach documents to prove your eligibility for the SRD grant and a valid, concise reason. You should attach all necessary documents including bank statements of the last six months, residential proof, identity documents, and other supporting documents to strengthen your case.
After successfully attaching all the necessary documents, simply click on the submit button. Your application will be submitted to the independent tribunal. Independent tribunal will take 60 to 90 days to inform you about the outcome of the decision.
What To Do If My Appeal is Declined?
If your appeal is also declined, then sadly there is not any other option to appeal again either to SASSA or ITSAA. The only option you are left with to take the matter to the High Court for a judicial review. You need to avail this option only if you have a strong belief that you fulfill all the eligibility criteria but your application is declined inappropriately.
SRD Appeal Declination Reasons:
There are various reasons which may leads to the rejection of your appeal. You will get one of the following message if your appeal is declined:
Contact Details for SRD Grant Appeal Queries
If you have any queries related to the appeal, you will have to contact Department of Social Development, Independent Tribunal for Social Assistance Appeals (ITSAA) by following means: